KMS provides supportive supervision which means that we intervene to maintain safety and we offer interventions that can help support the parent/child relationship. However, we do not offer formal parent education, parenting coaching or classes, or therapeutic supervised visitation.

BOTH caregivers must complete the self-referral form and submit it to kms@cadamn.org. If you are not in contact with the other caregiver, we can send it directly to them. If contact information of a caregiver is not provided, KMS is unable to move forward. BOTH the visiting and custodial caregiver must consistently communicate with KMS and consent to receive services before moving on to the Intake process. The length of this process is greatly influenced by the level of cooperation of each party.

Once both Self-Referral Forms have been received, we will schedule separate intake meetings for each caregiver. This includes a tour of the KMS center, a review of our policies, and a discussion of your family circumstances to help us assess if our services can meet your family's needs and how we can be most supportive. A child orientation may also be scheduled prior to the first visit. Additional follow-up and assessments may be needed before visits can begin.

KMS does not have the ability to mandate any party to receive services. Even with a court order, if either party declines, KMS cannot move forward with scheduling. If one party does not cooperate with the intake process, the referral is closed. Due to confidentiality, we are unable to provide you with specific details on what communication has been with the other caregiver. For additional questions you may want to contact your attorney as KMS cannot provide legal advice.

Once both parties have completed orientation and all needed information is gathered, KMS will assess whether scheduling can begin. We take into account the availability of caregivers and children, the family’s needs, and our current scheduling capacity. KMS offers visits and exchanges seven days a week, but availability may vary depending on the needs of current families being served and staffing capacity. Final decisions about visit dates and times are made by KMS. Once the schedule is set, it will remain the same each month to help provide stability and predictability.

The maximum amount that can be scheduled per family is two, 1-hour visits per week. If one visit per week is requested, the visit can be extended to 1 1/2 hours, depending on availability. Visits may also be requested bi weekly or monthly as available. KMS is not able to accommodate court orders that call for more time. If you have concerns with this, you may want to consult with your attorney or seek alternate services from other providers.

KMS is a neutral third party. Neutrality in Supervised Visitation means maintaining an unbiased, objective view and not taking a position between the caregivers. Documentation completed by staff includes observations which have occurred in a structured and protected setting. KMS does not provide evaluations of families who use the program or make recommendations about future parenting time or custody. In order to receive a copy of the visit documentation, both parties must sign a Release of Information. Be sure to fully understand the limitations of KMS documentation before starting services.

There are many reasons a child may be apprehensive about supervised visitation. During child orientation, the Program Manager will assess their concerns and safety plan to address their reasons for apprehension. Ultimately, if a child continues to indicate that they do not want to visit, the intake process may be ended until they are ready. KMS will never force a child to participate without their consent.

KMS does not allow contact between caregivers at the center. We will do all scheduling and communications separately to ensure confidentiality. We cannot communicate with you through anyone else and ask that you do not relay information to us on behalf of the other caregiver. KMS also requires a staggered arrival and departure process to prevent contact between caregivers at the center.